Role Summary
Company: Activa
Job Title: Design Studio Receptionist (6 month contract)
Job Type: Part-Time, Contract
Compensation: $18/hour
Reports To: Design Studio Manager
Location: Waterloo, Ontario
Reporting to the Design Studio Manger, Design Studio Receptionist is responsible to process daily tasks in a quick and efficient manner and to provide smooth operation of the reception area, The successful candidate will provide exceptional customer service during tours and browsing hours, assist customers with inquiries, and help maintain an organized and inviting studio environment. Strong communication skills, attention to detail, and the ability to multitask in a fast-paced setting are essential for success in this role.
Key Responsibilities
- Follow and consistently demonstrate Activa’s RITE company values.
- Greets all customers and visitors in a professional and efficient manner.
- Manages all in person and telephone inquiries from Homeowners and prospective purchasers, directing them to the appropriate staff member to assist with their enquiry.
- Assists with inquiries from members of the public, internal staff, suppliers and trades, directing them to the appropriate staff member to assist with their inquiry.
- Provide administrative support by composing and preparing Word documents, email correspondence, updating visitor tracking, data entry, opening mail, and sorting and delivering mail to appropriate staff member’s mailbox.
- Preparation and maintenance of Reception Procedure Manual
- Ensure the front reception area, meeting rooms and main showroom areas are kept clean and tidy.
- Responsible for the opening and closing procedures of the Design Studio.
- Provide customers with water and beverages.
- Other duties as assigned.
Requirements
- Post-secondary education
- 2 years previous administrative/reception experience
- Excellent computer skills, proficient in Microsoft Office applications.
- Available to work the following shifts: Mon-Wed: 4pm to 7pm, Sat/Sun: 1pm-5pm
Personal Attributes
- Excellent written and verbal communication skills and ability to communicate to all levels
- Excellent telephone manner
- Effective organizational skills and ability to multi-task in a demanding environment
- Excellent time management skills
This role is open due to an existing vacancy.
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Activa is committed to creating an inclusive environment for all individuals. We support the goals of the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation throughout the recruitment process please contact our Human Resources department.
If you are self-motivated and are looking for an opportunity to expand your career in a dynamic and enthusiastic environment, you are invited to submit your resume to careers@activa.ca. We appreciate your interest, however only qualified candidates will be contacted. For more information on our company visit www.activa.ca/our-story.
